New Freedom Behavioral Health
navigation outpatient program

We Inspire dignity by empowering the innate goodness in every human being.

New Freedom's navigation outpatient program is designed to provide continuing support in the community through case management, peer support, counseling, and other services.

Navigation outpatient program services are not crisis services. Navigators maintain work hours between 9am and 5pm, 5 days a week (Monday Friday) depending on their work schedule. If you are in crisis, you have been provided crisis service locations and phone numbers to utilize.

The expectations of engagement in these services are as follows:

Would you like to continue services with new freedom?

  1. Completion of an assessment and/or treatment plan at the first meeting with a navigator. 
  2. Determination of a schedule of appointments with a navigator to meet the objectives of the treatment plan.
  3. These appointments can be: Once a week twice a month once a month
  1. Appointments include meeting with a case manager or licensed therapist.
  2. Failure to engage in three consecutive appointments without attempting to contact your assigned navigator will result in a discharge from the program.
  3. In the event that you have been discharged from services and wish to re-engage, you will need to contact new freedom at 602-622-1178 to set up a navigation intake appointment

New freedom hopes that this community program will enhance the reentry experience and assist clients with their reentry journey. People are not fixed when they walk out the doors. People still need help. Treatment does not stop at new freedom’s doors.

CAse managment

New freedom’s case management program provides goal-oriented and individualized support focusing on improved self-sufficiency for the members served through assessment, planning, advocacy, coordination, and monitoring activities.

New freedom’s service coordination results in community opportunities and increased independence for the members served.

  • Housing

The case managers are experts at developing housing plans if something happens or changes. This housing could be sober living, recovery homes, independent living, detox, smi housing and voucher assistance.

  • Job placement

The case managers have resources and community connections to over 100 employers that believe in second chances.

Counseling and therapy

  1. New freedom’s outpatient treatment program is a separate and distinct program that provides culturally and linguistically appropriate services for criminally involved members.
  2. Individual counseling sessions are structured around individual treatment plan therapy goals to include but are not limited to grief and loss, substance use and relapse prevention, family reunification, history of experiencing or witnesses traumatic events, and mental health symptoms and management.
  3. Outpatient therapy is completed through telehealth services (video with audio) to better serve members in the community.

peer support

  1. Peer support is an evidence-based practice for the treatment of mental illness. Both quantitative and qualitative evidence indicate that peer support lowers the overall cost of mental health services by reducing re-hospitalization rates and days spent in inpatient services, increasing the use of outpatient services. Peer support improves quality of life, increases patient engagement and self-management, and increases whole health.
  2. Peer support staff are people who have been successful in the recovery process who help others experiencing similar situations. Through shared understanding, respect, and mutual empowerment, peer support workers help people become and stay engaged in the recovery process and reduce the likelihood of relapse.


Safety Services

safety services

Hired date: 12-24-2021

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We inspire dignity by empowering the innate goodness in every human being.